Welcome to Grindict (grindict.com). By registering an account, accessing, or using any part of the Grindict platform, you confirm that you have read, understood, and agree to be bound by these terms of use and our privacy policy.

If you do not agree with any term, please stop using the platform.

Definitions

  • Company means Grindict Company Limited.
  • Platform means the entire technical infrastructure, server systems, databases, and Grindict application software on the grindict.com domain and related subdomains.
  • User means any individual who creates an account or accesses and uses services on the platform.
  • Account means the identity record of the user on the platform through one unique email address.
  • Membership means the level of learning benefits of the user on the platform, including the standard tier and the premium tier.

Account and security

  • Account registration requires the user to provide an accurate email address and create a secure password. Registration is complete only after the user successfully verifies the link containing a verification code sent to that email address.
  • The user is responsible for keeping the password and signed-in devices secure. You are legally responsible for every activity that comes from your account.
  • The remember-login option lets the user keep an independent signed-in state on up to four devices for the period set by the system. On the same browser, a new remember-login replaces the previous one. When the password or email address is changed, or the account is deleted, every remembered session on all devices is cleared immediately.
  • The company may suspend or close a user account if it finds a breach of these terms, payment fraud, or conduct that damages the system.
  • The user may request account deletion in the settings screen after email verification. The system permanently deletes all personal information and retains only an identifier together with learning data in anonymized form, as required.

Membership and learning benefits

The platform offers two membership tiers for users:

Standard tier

  • The fee is entirely free of charge.
  • The term is open-ended and takes effect by default when the account is created or when the premium tier expires.
  • Learning benefits are published on the platform. Usage may be limited under the policy of the company at any given time.

Premium tier

  • The fee and the effective period are published on the payment page at the time the user subscribes.
  • Learning benefits are not limited.

Payment and refunds

Payment

  • When upgrading membership, the user pays according to the method, amount, and instructions on the payment page.
  • The premium tier takes effect when payment is complete.

Refund policy

  • The time limit for a request and the way it is handled are published on the payment page.
  • The premium tier ends at the moment the refund is accepted, regardless of when the money reaches the bank account.
  • The company refunds 100% of the amount actually received.
  • A request sent after the published time limit is refused, and the membership remains in effect.

Intellectual property

  • All source code, databases, interface design, brand, emblem, pronunciation audio files, and dictionary content on Grindict are the sole intellectual property of Grindict Company Limited or a party that licenses them to the company.
  • Copying, automated data extraction, reverse engineering, or redistribution of platform resources without written consent from the company is prohibited.
  • Content the user suggests, such as a new word or an error report, becomes part of the resources of the Grindict platform after an editor approves it.

Prohibited conduct

When using the platform, the user must not:

  • Use automated tools to interfere with the platform or collect its data.
  • Deliberately upload harmful data, spread malicious code, or carry out denial-of-service attacks against the platform.
  • Use error reports or content suggestions to send false information, content contrary to good customs, or content that violates the law of Vietnam.
  • Share or resell account access to another person for a commercial purpose.

Limitation of liability

  • The Grindict platform is provided as is. We make every effort to keep the system running continuously, stably, and accurately, but we do not warrant that the service will be entirely free of interruption caused by network infrastructure failures or events of force majeure.
  • The company is not liable for any indirect damage arising because the user cannot access the service or because the user disclosed sign-in information.

Governing law and disputes

  • These terms are governed and interpreted under the laws of the Socialist Republic of Vietnam.
  • Any dispute arising from or related to use of the Grindict platform shall first be resolved through negotiation and mediation. If no agreement is reached, the dispute shall be brought before the competent people's court in Ho Chi Minh City.